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McDonald Company Machines since 1979

McDonald Company will fix your gummed tape machine correctly the first time. McDonald Company machines have been doing gummed tape machine repair for over 35 years. MCM repairs all makes of tape dispensers including Better Pack, Start, Intertape and Marsh. Using a water activated tape machine? Then you know the cost saving, get your machine back up and running in no time with replacement parts or repairs.

If you have one of the following models chances are we manufacture the parts that will keep it running in top condition for years to come; send in for gummed tape machine repair:

  • Better Pack 333
  • Better Pack 333 plus
  • Better Pack 555 (Out of Production – limited parts availability)
  • Better Pack 500
  • Better Pack 555eS
  • Marsh TD2100
  • Marsh 5HT (Obsolete)
  • Marsh Ultra (Obsolete)
  • Intertape TWA 1000

Start International TDH201 (Out of Production – limited parts availability)

Start International TDH205 (Out of Production – limited parts availability)

What we offer:

  • Free no obligation estimates
  • Loaner equipment
  • Factory parts
  • The ability to repair most dispensers on the market today
  • Quick turn around
  • The ability to do repair work for your customers
  • All machines tested and cleaned before return shipment

Repair Instructions

Send your unit(s) to MCM, Attn: Service Dept. 35 W. Front St, Bridgeport, PA 19405

Include the Repair PDF Form with your taper machine shipment to us.Once we have received your taper machine, we will then perform a no obligation quote for your unit. Once repaired we will notify you via email and you can make payment for the repair, once the transaction is completed your unit will be returned to you via UPS.

Change the pull Handle (M5-2)and Gear (M5-1) on a Phoenix M1 or Phoenix M2.
Changing the Moistening Brushes (E2-3) and Water Tank (E2-1). This will show you how to remove the tank to get to the brushes quickly and easily.
Replacing the Cutter Spring (E4-4) on your Phoenix PE1, PE2 or PE4-E Electric Tape Dispensers. This video is a great guide to see how simple this replacement can be done.
Replacing the Heater (E4-3.2). This can be a quick easy replacement if your heater has stopped working properly.
Idler Adjustment. If you are getting slightly short or long lengths, you may just need to turn a screw. This video will help you navigate the adjustment that can be done on any Phoenix Tape Dispenser to help get your lengths corrected.
Spring Replacement. This video will show you how to change the Cutter Spring (M4-4) and the Blade Return Spring (M4-8). These are the most common repairs on all Phoenix M1 and Phoenix M2 machines. These can also be purchased together with part number M4-10
Quick video to show some preventative steps you can take to help maintain your Phoenix Gummed Tape Dispensers. (PE1)